A Guide to Research Questionnaire Format, Types, Structure, and Best Practices

Discover everything you need to know about creating effective research questionnaires in our comprehensive guide. This blog covers the essential format, types, structure, and...

A Guide to Research Questionnaire Format, Types, Structure, and Best Practices

Discover everything you need to know about creating effective research questionnaires in our comprehensive guide. This blog covers the essential format, types, structure, and best practices to help you design impactful questionnaires. Read on to get the full details and make your next research project a success!

To boost the response rate for your research survey, design your questionnaire with precision and expertise. Start by selecting the most appropriate type of questionnaire for your audience, then focus on crafting a clear, engaging structure and format. Every element, from question-wording to layout, should reflect careful thought and a high level of skill, making it easy and appealing for participants to respond.

According to the Survey Lab, the average response rate for a survey is 20-25%, which is quite reasonable. If you want to achieve this response rate, you need to abide by all the best practices and guidance provided in this article by The Academic Papers UK. 

We have covered everything you might need for a suitable research questionnaire format. Reading this article will enable you to design your questionnaire in a way that exceeds the average response rate mark. So, without making you wait further, let’s start the guide by defining the questionnaire.

Did You Know This Fact?

 

What Is a Research Questionnaire?

A questionnaire is a research tool for collecting qualitative and quantitative data/information from the target audience or respondents by asking a series of questions in a logical flow. The type of questions depends on the research objectives, the respondents, and the type of data required. 

The questions might be open-ended or closed-ended as per the questionnaire requirements. We design it for various purposes, such as for market research for a company or business or to gather data for their dissertation research project. 

What Are the Types of Questionnaires?

No matter the purpose of designing a questionnaire, the primary types of questionnaires remain the same: structured questionnaires, semi-structured questionnaires, and unstructured questionnaires. All these data collection tools serve different objectives in research. Some researchers, especially in social sciences research, use the quasi-questionnaire, which is a mixture of both structured and unstructured questionnaires. 

What Are the Types of Questionnaires?

Here is a detailed overview of these questionnaire types and their use cases:

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1. Structured Questionnaires

The structured questionnaire is a document with a pre-determined series of closed-ended questions to gather quantitative data from the respondents. These questions are usually asked in a set pattern and require students to choose the answer from the provided choices. This type of questionnaire is utilised to gather numerical or measurable data really quickly and get precise views of the target audience. 

2. Semi-structured Questionnaire

The semi-structured questionnaire is a document with a series of closed-ended and open-ended questions to gather both qualitative and quantitative research data. This type of questionnaire is usually used in interviews where the researcher can ask leading questions to get deeper opinions and views on your topic. 

3. Unstructured Questionnaires

Unstructured questionnaires are usually unstructured types of interviews, where questions are open-ended and qualitative data for the research is collected. All the questions are not pre-determined, which means the researcher can ask leading questions based on the interviewee's answers. These questionnaires seek information regarding the personal experiences and thoughts of the target audience. 

How to Format a Questionnaire?

The questionnaires are commonly formatted, considering the research's requirements, the target audience, and the type of data required. The researchers also have to ensure that the questionnaire is easy for the respondents to read and understand. 

Besides these formatting requirements, the: 

  1. Font Size: The font size for the research questionnaire format has to be easy to read and understandable. The most recommended one is 12pt for a serif font or 10pt for a sanserif font. 
  2. Add Front & Back Cover: A questionnaire must include a front and back cover. The front cover will include the title, researcher’s name, and initial directions. The back cover will have the acknowledgement, space for additional comments, and contact details of the person or organisation conducting the survey. 
  3. Directions for the Responder: The details of how the responder will answer the questionnaire (like choosing from choices), the date it needs to be completed, and the steps after they fill out the questionnaire document. 
  4. Question Ordering & Grouping: The way you order and group the questions is very important, as the first question will be the easiest one and take less time and energy to answer. The researcher will also group the questions based on their purpose and difficulty level. The interviewer will also check which questions require cognitive energy to answer and which can be answered subconsciously. 
  5. Add “Don’t Know” Provision: Some questions might not meet the cognitive abilities of each responder, so the researcher needs to add “Don’t Know” and “no answer” provisions so the interviewee can answer all questions comprehensively. 
  6. One Question per Screen/Page: The questions must not be split between two screens or papers unless necessary. 

How to Structure a Good Questionnaire?

Designing a research questionnaire format is a critical step, and the whole data collection process will be based on this document. If the researchers get it wrong, the accuracy and reliability of the data will be questioned. The questionnaire has to be easily understandable and meet the comprehension of the target audience. 

The researchers need to consider everything, such as the language difficulty level, the time of the individuals, and the primary objectives of structuring a research questionnaire format.  

How to Structure a Good Questionnaire?

Here are eight primary components of the questionnaire that researchers need to cater for:

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1. Introduce Yourself

The first thing you will do is introduce yourself with your complete name, class, year, and university and department name. This way, the respondent will get familiar with you and feel comfortable sharing his/her thoughts and views with you through the questionnaire. 

Example: “I am Ben, a 3rd-year undergraduate student at Harvard University” You can also add this information on the cover page of your questionnaire. 

2. Write the Purpose of the Questionnaire

You should clearly state the purpose of your survey and data collection process, such as why you are collecting individuals' personal data and asking for their opinions on certain topics. 

If you do not describe the purpose of data collection at the start of the paper, people will not be willing to answer the survey questions. However, this approach will also raise questions in the minds of responders about the legitimacy of the research and the privacy of their data. 

3. Reveal What Will Happen With the Collected Data

Mention on the questionnaire that the respondent's data will only be used for research purposes and will remain protected. If you are also collecting personal information like name and contact details, make sure to promise the safety and security of their information. People in the UK are usually quite concerned about their data privacy. This will assure them that you will not sell their data or misplace it. 

4. Ensure That the Questionnaire Looks Professional

While you need to consider the argument and hierarchy of the questionnaire, you also need to ensure that your survey document looks professional and follows the stylistic approach. To be more professional, you should follow the recommended font type, size, and margins. Once it meets all the requirements, it will automatically look professional. 

5. Start With an Opening Questions

The opening question should be welcoming and easy to answer, as the respondents might decline to answer due to difficulty reading. It must not threaten the responder. The opening question is important as this is your audience's first interaction with the questionnaire. This question will set the tone for the rest of the survey questions. 

If the respondent finds it difficult to understand, beyond their knowledge or expertise, or finds it somewhat embarrassing, they will most probably break off immediately. In contrast, if they find it easy to answer, they will feel encouraged to participate. 

6. Maintain the Question Flow

Jumping from the easy opening question to the most difficult question is also not the right strategy. Your questions must have a psychological flow, where you naturally move from one question to another with smooth transitions. 

One question should lead to the other one smoothly. To maintain this logical flow, you can group the highly relevant questions together. If you do not maintain the question flow, the respondent will feel disconnected and juggling around can lower the response rate on the questionnaire. 

7. Ask Multiple Questions

The respondents will get bored by answering the same type of questions over and over again. Asking a variety of questions will keep them excited to answer the questions and keep them interested. If you keep yourself in the place of the respondents, do you think you will be able to answer questions on the same topic for half an hour or so? You will definitely get bored. To keep the answers coming, you can place an open-ended question while using the semi-structured questionnaire. 

This will divert their focus and allow them to express their thoughts completely, especially after the number of pre-coded answers, which might not align with their thoughts (that should be). 

8. End With a Closing Question

A closing question will give a logical ending to the research questionnaire. The last question can be a thank you message to the respondent for dedicating their time and effort to answer the questions. You can also highlight the purpose of the survey again and tell the respondent how the provided information can be helpful for you and how you will use it sensibly for your research project. 

Another piece of advice for ending your research questionnaire is not to place the important questions towards the end of the questionnaire. Instead, you should place them somewhere in the middle of the survey document, as the respondents might give careless answers due to fatigue or impatience. However, you can put more sensitive questions towards the end so the respondent does not cut off the questionnaire. 

5 Best Practices for Writing a Good Questionnaire

Creating a great research questionnaire format might seem difficult to you. However, if you work on the following best practices, you can make the best of your research questionnaire. 

Here are a few practices which can make the format of the research questionnaire easy to create. 

1. Keep the Language Simple 

Questionnaires should use simple and easy-to-understand language instead of making a show of advanced and complex vocabulary. Using simple language will make it easy for the respondent to answer the questions after carefully understanding the question and do not provide wrong information. The use of complex words can not only lower the accuracy of the answers but also might offend the responder and result in cutting off the questionnaire. 

2. Avoid Using Jargon

As a researcher and expert on the topic, you might be familiar with advanced technical jargon, which your target audience might not be. This can lead to difficulty understanding the questions, and the response rate will drop. 

You should also avoid using abbreviations and acronyms in the questionnaire; this might also lead to difficulty in comprehending the questions, and they might break off the survey. No researcher will want his audience to leave the questionnaire and not share their insights on it. 

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3. Avoid Phrasing in the Negative

As a researcher, you will want your audience to provide accurate information and not misunderstand any part of the questionnaire. Using negative phrasing can increase the chances of your audience not fully understanding what you are trying to ask. 

For example, instead of asking, “To what extent do you agree that the research question format is “Not” easy to design” you can ask, “To what extent do you agree that the research question format is easy to design?”

This will decrease the chances of misconception and getting the wrong answers. Phrasing your questions negatively can highly impact your results, and your efforts can be wasted in the form of inaccurate data collection. 

4. Avoid Double-Barrelled Questions

Double-barrelled questions usually contain double questions in a single line, such as “What is a research questionnaire? And how do I format it effectively? What is a good structure for a research questionnaire?” These types of questions create ambiguity and leave the responder wondering what exactly you want to know. The above question basically consists of three questions, which makes it difficult to answer in a survey questionnaire. 

This shows that the researcher himself is confused about what he wants to ask and which answer will fulfil his need for the required information. This will not only cause respondents to leave the survey but also damage your credibility as a researcher. 

5. Avoid Wording That Could “Lead”

This point does not restrict the researcher from asking leading questions; instead, it indicates the use of such wording and concepts that require the researcher to navigate through the questionnaire repeatedly. 

For example, “If the answer to this question is positive, please see question number 8” or “If your answer is No, please continue the question order.” This can lead the respondent to frustration. 

This is a bad survey practice that can damage the response rate and make the responder’s experience with your questionnaire unpleasant. This becomes highly relevant when you target different types of audiences in your questionnaire; some questions might become irrelevant. 

10 Additional Tips for Research Questionnaire Format

Now, you know everything about formatting and structuring a research questionnaire. 

Here are some additional tips to make the best of your format for a research questionnaire. 

  1. Do Not Use Long Sentences
  2. Avoid Asking Long-Winded Questions
  3. Questions Must Not Be Too Much Leading
  4. Ask Questions in Natural Language 
  5. Do Not Repeat a Question
  6. Don’t Ask a Question That Presumes Responder’s Position
  7. Avoid Asking Hypothetical and Ambiguous Questions
  8. Your Questions Must Have a Sequence and Logical Flow
  9. The Research Questionnaire Questions Must Be Error-Free 
  10. Avoid Jargon and Be Specific in What You Ask

4 Types of Questions You Can Ask in a Research Questionnaire

There are four major types of questions asked in the research questionnaire:

  1. Close-ended Questions: The question objectives decide where to use open or closed questions. These types of questions usually gather quantitative or numerical data.
  2. Open/Unrestricted Questions: The respondents will show their opinions; an open question is used to express personal expression. These open-ended questions take more time to get answers. These are usually long questions that are difficult and a lengthy analysis process. 
  3. Restricted Question: These questions are listicle types of questions and seek very simple yes or no answers. These questions are very easy and quick to answer. You can create a rating scale such as a numerical rating scale.
  4. Factual Questions: These types of questions are individual and require basic background information. Researchers usually use them to create project case studies and historical data.

Conclusion

To wrap up the discussion, designing a research questionnaire format is a complex task that requires advanced skills from the researcher. Everything from deciding on the survey type to finalising the objectives of the survey to choosing the appropriate questions requires special consideration and expertise. 

This dedicated guide covers everything from defining the questionnaire to describing its types, how to format it, and structural steps. We have also shared some best practices for your questionnaire, additional tips to make it the best, and the type of questions you should avoid adding to your research survey. 

Reading this article will enable you to format a perfect research questionnaire for your dissertation research. If you need additional help, you can avail of our research paper writing services, and experts will craft a perfect questionnaire for you. Share this guide with your friends if you find this guide helpful. 

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Kimberly Johnson (November 13, 2019). A Guide to Research Questionnaire Format, Types, Structure, and Best Practices Retrieved October 19, 2026, from https://www.theacademicpapers.co.uk/blog/2019/11/13/questionnaire-design-for-a-dissertation-a-general-guide-to-formatting-and-structure/

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